Privacy Policy – City Packers and Movers Pvt. Ltd.
This Privacy Policy describes how City Packers and Movers Pvt. Ltd. (“we,” “our,” “us”) collects, uses, discloses, and otherwise processes personal data in connection with our website https://www.citypackersmovers.com/ or any of our other online services that link to this Privacy Policy (collectively referred to as the “Sites”).
The Personal Data We Collect
We collect personal data about you when you interact with our Sites or otherwise share information with us. This may include, but is not limited to:
Data you choose to provide
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Personal and business contact information such as your first name, last name, postal address, email address, telephone number, job title, and employer name.
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Professional credentials such as educational and work history, institutional affiliations, or other information you may provide in service requests.
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Profile information such as username, password, industry, interests, and preferences.
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Feedback and correspondence such as responses to surveys, market research, support requests, or other communication.
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Transaction information such as details about relocation services, bookings, or other activities you register for through the Sites.
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Usage information such as how you use our Sites and interact with us.
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Marketing preferences such as your choices for receiving updates or promotional communication.
Information from social networking sites (SNS)
Our Sites may allow you to connect with social networking platforms. If you connect through a SNS, you authorize us to access, use, and store the information provided by the SNS based on your settings. You may revoke this access anytime through your SNS account settings.
Information we get from others
We may collect information about you from other sources (such as publicly available databases, affiliates, or service partners) and combine it with data collected through our Sites.
Information automatically collected
When you access our Sites, we may automatically log details such as:
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Device information (OS, browser, model, screen resolution).
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Website interactions (pages viewed, time spent, referring site).
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IP address and location data.
We use cookies and similar technologies for this purpose (see section on cookies below).
How We Use Your Personal Data
We use your personal data to:
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Operate, maintain, and improve the Sites.
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Process and manage service requests or bookings.
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Communicate with you regarding our services, updates, support, and promotions.
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Personalize your experience and understand your needs better.
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Respond to inquiries, feedback, or complaints.
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Send you marketing communication (with the option to opt out).
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Comply with legal obligations and regulatory requirements.
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Prevent fraud, ensure security, and enforce our Terms of Service.
How We Share Your Personal Data
We may disclose personal data under the following circumstances:
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Affiliates – With our group companies for business purposes consistent with this Privacy Policy.
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Service Providers – With trusted third-party vendors (such as IT, hosting, CRM, or logistics partners) who assist us in operating our services.
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Professional Advisors – With lawyers, auditors, or consultants for compliance and business purposes.
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Legal Compliance & Safety – To government authorities or law enforcement as required by law, or to protect rights, safety, and property.
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Business Transfers – In case of mergers, acquisitions, or business restructuring, your personal data may be transferred to new owners subject to this Privacy Policy.
our Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
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Access – Request details of your personal data we hold.
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Correction – Update or correct inaccuracies.
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Deletion – Request erasure of your personal data.
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Restriction – Request limits on processing of your data.
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Transfer – Request a copy of your personal data in a machine-readable format.
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Objection – Object to processing of your personal data (e.g., marketing communications).
You may exercise these rights by contacting us (details below).
Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze site traffic, and deliver personalized content. You can control cookie settings through your browser.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page to stay informed.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
City Packers and Movers Pvt. Ltd.
Website: https://www.citypackersmovers.com/
Email: info@citypackersmovers.com
Address: Unit no.16, Ground Floor, Arihant Industrial Estate, Off Saki Vihar Road, Nr. Savoy Hotel Sakinaka, Andheri East, Mumbai-400072. India
